Welcome to solostool.shop. Below are answers to frequently asked questions during the shopping process, hoping to help you complete your purchase and after-sales process more smoothly.
I. Do you only sell in Spain?
Yes, solostool.shop currently only provides delivery services to Spain and does not support orders from other countries or regions.
II. How long does it take to process my order?
We promise:
All orders are processed on the same day.
After you complete payment, we will immediately begin the order processing process and arrange for shipment as soon as possible.
III. How long does shipping take?
Standard delivery time is 2 days. Actual delivery time may vary slightly due to logistics or force majeure factors, but we will do our best to ensure fast delivery.
IV. How do I apply for a return?
Products support 30-day returns.
You can apply for a return service within 30 days of receiving the product.
Returned products must be in their original packaging, unused, and in a condition that does not affect resale.
V. How long does it take for my refund to arrive?
Once we receive and verify the returned item, we will process the refund within 3 business days.
The refund will be returned to your original payment account.
VI. Are there any special promotions or stock availability?
⚠️ Special Notice: Due to ongoing debt pressure, we have decided to clear out our existing solostool inventory at a loss.
All items are limited stock and will be available while supplies last. Prices have been significantly adjusted.
Thank you for choosing solostool.shop. We are committed to providing you with an efficient, convenient, and reliable shopping experience.